1.When will my order ship?
Our products usually – key word usually – ship within 3-5 BUSINESS days (business days do NOT include weekends or holidays)! so be patient my friend!! Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.
2.How long will it take to receive my order?
If there is no problem with the address, you will generally receive your order within 3-4 weeks. I hope you can wait patiently.
3.Is there a shipping cost?
Free shipping for $30+，$10 postage is required for less than $30
4.Will my package becharged customs fees?
All international orders are subject to customs and duty fees as defined by the country of import. Unfortunately, we are unable to provide information on whether you may or may not be charged customs/duty fees. Duties will be determined by the country of import of your order based off product value.
5.Why is my order unfulfilled?
No need to worry, unfulfilled just means your order is processing and has not yet shipped! Once your order ships, it will be marked as Fulfilled/Shipped. You'll receive an email with tracking once this happens!
6.How do I track the delivery of my order?
Yay, you are so close to receiving your goodies! Once your order ships, you will receive an email with a tracking number that you can use to follow your package’s journey to you. If you have an account with us, you can also access the tracking number for your order there, once it becomes available.
7.What countries do you ship to?
We happily ship to (almost) all countries worldwide! Unfortunately, we do not currently ship to the following countries:
India、Iraq、Turkey、Democratic Republic of Congo、CubaIranVietnamTajikistanCôte d'Ivoire (Ivory Coast)Uzbekistan、Guatemala、North Koreathe Crimean region of Ukraine、SudanSyria .We want to send you all our love and support, and hope that everyone is staying healthy.